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FAQs

I just sent you an email? How long is your general response time?

I try to respond to my emails as soon as I possibly can and most the time you will recieve a response before or within 24 hours however I am not on the computers Saturday or Sunday as often so if you don’t hear back right away you will certainly hear back by Monday of that following week!

Do your actions work in Photoshop Elements?

Only the actions that state they work in Photoshop Elements (PSE) are compatible with PSE. The ones however that are compatible are good for versions of Photoshop Elements 5 up through Elements 7. Elements 8 is very new and I cannot guarantee that the actions will work.

Do your Photoshop Elements Actions work in my CS and up versions of Photoshop?

They sure do!

Do you have a refund policy?

Due to the actions being a digital download, I can not offer any refunds. All sales are final. Please read the descriptions before purchasing the products.

My links have expired, can you reset them?

Please try to download your products before the links expire. If you encounter a problem with your download and need the links reset, please contact me.

My program isn’t American will my actions work?

The actions do work the majority of the time but may require tweaking. I have had someone say they had to press play more often.  She mentioned changing the action steps she got stuck on by renaming the layers in the language familiar to the program as a fix. Unfortunately I can not make any guarantees so please purchase at your own risk. No refunds will be issued due to the digital nature of the content.

How Do I use a photoshop action?

Refer HERE for a link courtesy of Ehow.com If you have any further questions please do not hesitate to contact me via the contact form or at Sarah@myfourhensphotography.com There is also a wealth of fabulous installation help for elements and how to install actions there HERE.

What if I have a question that isn’t listed here? You can contact me by filling out the comment form on the Contact Page or by emailing me directly at Sarah@myfourhensphotography.com


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